I work full time so packages will be posted within 3-7 working days of being purchased. If for some reason there is a delay longer than this I will contact you direct. I try to reduce, reuse, recycle as much as I can so packaging may have been used before but is obviously still serviceable. If you would prefer new packaging please contact me when buying.
Items bought together, travel together like all good friends should! I will post to your PayPal address, so please make sure your PayPal address is correct before purchase.

All items are sent first class Royal Mail with proof of postage obtained. If in the unlikely event of a package being lost or damaged in transit, I will provide all receipts of postage and help in any way I can to help you submit a successful claim with the service provider. If you wish for the item to be sent recorded delivery or signed for delivery please contact me before purchase so I can adjust the delivery cost accordingly.

I check each item before it is sent, but if for any reason you are unhappy, please contact me before leaving negative or neutral feedback so I can endeavour to rectify the situation. Please read item descriptions carefully as I will put all measurements/material type etc in there. Please remember my hand made items may differ from the photos slightly as each is individually made and will have it's own unique variance, which I think makes them all the more lovable!